Withdrawing Money

How do I withdraw my trading profits?

To withdraw funds from your trading account, please login to the trading platform using your Real Trading account username and password, and follow these simple steps:

• Click on the "Account Balance" button.
• Once you are in the Cashier section, click on "Withdraw" tab.
• Enter the amount you wish to withdraw.
• From the drop-down menu, please select the method by which you wish to receive your remaining Balance. Withdraw will be refunded via particular payment methods, as explained in our Withdraw Policy.
• Click on the "Submit" button.
• Please print the withdrawal form.
• Click on "Submit Request"
• Review your withdrawal request in the "History" section of the Cashier.

Withdrawal requested by the same method within 24 hours may be combined in one payment.

What is our withdrawal policy?

As part of our commitment to providing you with truly superior service, we make every effort to ensure that your withdrawal request is processed as quickly and as efficiently as possible.

As part of the withdrawal process we reserve the right to refund traders their withdraw funds via the original payment method that has been used by traders to deposit funds to their trading account.

Due to anti-money-laundering policies traders will be required to send signed withdrawal request every time they wish to withdraw funds from their trading account. Traders that have submitted withdrawal request for the first time will also be required to forward the following documents for a successful and prompt completion of withdrawal application.

• Copy of Passport/Photo ID
• Copy of both sides of the Credit Cards that have been used to fund the trading account
• Copy of recent utility bill

We reserve the rights to delay and/or stop the processing of withdrawal requests until final approval has been received for any outstanding deposit transactions.

Bonuses may be withdrawn only after all bonus policy requirements have been satisfied. For more information about our bonus policy please see our Terms and Conditions section.

Wire transfer withdrawals are subjected to $25 wire fees. There is no cost associated with bank draft withdrawals.

How long does it take to receive my trading profits?

Withdrawal requests are processed five business days from the date of request. During this time you may cancel your withdrawal request, from within the Cashier section, and refund it to your trading account balance. After five business days, the status of your withdrawal request will change to "Processed" and you will no longer be able to cancel it. Please note that some withdrawal methods are completed via third parties and delays beyond our control may occur.

You will be notified by Email once processing of your withdrawal request has been completed and the funds have been transferred to you.

What are the withdrawal fees?

Withdrawal requests are subjected to withdrawal processing fee depending on the requested amount.

You will see the actual withdrawal fee in the Cashier after you have submitted the withdrawal amount, at this point you still can abort the request.

What is RetailFX limited?

RetailFX Limited is an EU Forex trading company that has licensed the platform. RetailFX Limited distributes and operates the platform to online traders worldwide.

All clients' trading accounts are opened with RetailFX Limited and all the financial transactions are processed by RetailFX Limited.

Feel free to contact us in any question you might have regarding your withdrawal request at: Contact Us